All cancellation and refund requests should be emailed to customer service at customerservice@simpleandpractical.com.
Our cancellation and refund policy is as follows:
a) Yearly membership
First year: Members can ask to cancel and ask for a full refund less 5% processing fee if they cancel within 30 days after joining. After 30 days, no refund will be issued.
Second year and onward: Members can ask to cancel and ask for a full refund less 5% processing fee if they cancel within 30 days after renewal of yearly membership. After 30 days, no refund will be issued.
Yearly renewal: If you don’t want your Membership (subscription) to be renewed next year, please email us at customerservice@simpleandpractical.com.
b) Monthly membership
First month: Members can ask to cancel and ask for a full refund less 5% processing fee if they cancel within 7 days of joining. After 7 days, no refund will be issued.
Second month and onward: No refund will be issued.
Monthly renewal: If you don’t want your Membership (subscription) to be renewed next month, please email us at customerservice@simpleandpractical.com.